Refund policy

♡ Every product we send out is initially quality controlled, however if you have received a product with a manufacturing fault we will replace it as long as it has been communicated within 5 days of delivery. Please note that wear and tear in the course of normal use is not considered a manufacturing fault. We only provide exchanges in case of a faulty product as well. The courier cost of the same will be upon us. If you have received a faulty item please email us at thesitastore@gmail.com. In the email, mention the reason for the claim along with images of the damage.